Installation Process
Every job begins with our sales team and estimators.
We take the time to show you our large selection of products and answer any questions you may have, with respect and consideration to your specific needs.
Free In-Home Estimate
Next, we book a day and time for our trained estimators can come and do a free in-home estimate. They can also take plans off blueprints you provide to us. Although you can provide us with measurements, we prefer to do the estimate ourselves to ensure the most accurate measure possible!
Booking the Install Date
After the estimate is complete, we will contact you within 48-72 hours, either by phone or email. Our estimator will carefully explain all aspects of the job and give you an accurate price. We will then book the install date and assign a qualified installer to install your flooring.
Final Steps
Once your installation is complete, a customer service representative will contact you to ensure complete satisfaction. We continually strive to better our customer service, and welcome your feedback!